Effective Date: September 21, 2026

1. Introduction and Company Information

This Privacy Policy explains how CanLearn Spanish Education Inc. collects, uses, discloses, stores, and protects personal information when you visit our website, contact us, register for Spanish-learning services, enroll in classes, purchase products or services, or otherwise interact with us.

CanLearn Spanish Education Inc. operates as a Spanish-learning education provider in Canada and is committed to handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy laws.

Contact details:

2. Data Collection and Processing

We collect personal information that is reasonably necessary for the operation of our Spanish-learning services, website, and customer support functions. The types of information we may collect include:

We generally collect personal information directly from you, but we may also collect it from authorized representatives, payment processors, service providers, learning platforms, analytics providers, or publicly available sources where permitted by law.

We limit collection to what is necessary for identified purposes and strive to keep personal information accurate, complete, and up to date.

3. Purpose of Data Processing

CanLearn Spanish Education Inc. processes personal information for the following purposes:

We will not use personal information for purposes that are incompatible with those described above without obtaining consent or as otherwise permitted by law.

4. Legal Basis for Processing

Under Canadian privacy law, we generally rely on one or more of the following grounds to process personal information:

Where consent is the basis for processing, you may withdraw that consent as described below, subject to legal or contractual restrictions and reasonable notice.

5. Data Sharing and Third Parties

We do not sell personal information. We may share personal information in limited circumstances with trusted third parties that support our operations, including:

We require third parties acting on our behalf to use personal information only for authorized purposes and to implement appropriate confidentiality and security protections.

Where third parties independently determine the purposes and means of their own processing, their privacy policies and terms may also apply.

6. Data Transfer to Third Countries

Your personal information may be stored or processed outside Canada, including in other provinces, the United States, or other countries where our service providers or educational platforms operate. As a result, it may be subject to the laws of those jurisdictions and accessible to courts, law enforcement, or regulatory authorities in those locations.

We take reasonable steps to ensure that cross-border transfers are protected by contractual, organizational, and technical safeguards appropriate to the sensitivity of the information. However, no method of transmission or storage is completely secure.

7. Storage Duration

We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law. The retention period depends on the type of information and the context in which it was collected.

When personal information is no longer required, we will delete, anonymize, or securely destroy it in accordance with our retention practices and applicable law.

8. User Rights

Subject to applicable law, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding. In some cases, we may be unable to fulfill a request where permitted or required by law, for example to comply with legal obligations or protect the rights of others.

9. Withdrawal of Consent

Where we rely on your consent to process personal information, you may withdraw that consent at any time by contacting us. Withdrawal of consent will not affect the lawfulness of processing conducted before the withdrawal.

Please note that if you withdraw consent for certain processing, we may no longer be able to provide some services, features, or communications. We will explain any consequences where relevant.

10. Right to Complain

If you have questions or concerns about our privacy practices, we encourage you to contact us first so that we can attempt to resolve the issue promptly.

You may also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, where applicable, with a provincial privacy regulator if you believe your privacy rights have been violated.

We will cooperate with any lawful investigation and respond to complaints in accordance with applicable privacy requirements.

11. Data Security

CanLearn Spanish Education Inc. uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, loss, or destruction. These measures may include:

While we take precautions to protect personal information, no security system can guarantee absolute protection. You are responsible for maintaining the confidentiality of any account credentials and notifying us promptly of any suspected unauthorized access.

12. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact:

13. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs. When we make material changes, we will post the revised version on our website and update the effective date above, and we may provide additional notice where required by law.

Your continued use of our services after any update becomes effective indicates your acknowledgment of the revised Privacy Policy, to the extent permitted by law.

By using the services of CanLearn Spanish Education Inc., you acknowledge that you have read and understood this Privacy Policy.

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